FAQs | 360 Community Support Services

FAQs

Are your support staff good enough to assist me lead the life of my choice?

Yes, they are. We hand-pick the support staff not merely based on their experience, but also on their determination and dedication to support individuals with impairments. Besides, they are periodically trained with the latest innovations in support service which makes them competent enough to cater to the needs of those living with a wide range of impairments and challenges.

How will your support staff be able to cater to my unique needs?

None of our support staff would offer any generic support. They will consider your lifestyle, intellect, goals, aspirations and your areas of interest. They also talk to your immediate caregivers and your other family members to know more about you. This focused approach, plus the fact that they consider you as their extended family member, ensures that our support experts can cater to your unique care needs. They will consider you as their extended family member. Thus, they support you not just with raw and perfect professionalism but with care and compassion.

What support can you offer?

The support we offer includes:

Help at Home and in the Community (Support Work), which includes support for your everyday activities, like domestic assistance, shopping, attending appointments, or enjoying activities in the community.

Job Assistance (Employment Support), which includes support for finding and keeping a job, developing work skills, and meeting your career goals.

Social Activities and Group Programs (Group and Centre-Based Activities), including assistance with joining group programs or fun activities in a supportive setting to learn new skills, make friends, and enjoy time with others.

Short Breaks and Care (Short-Term Accommodation and Respite), which include safe and comfortable short-term stays for participants, giving their caregivers peace of mind while participants enjoy tailored support.

Skills for Independence (Capacity Building Supports), which include assistance to build important life skills—like cooking, budgeting, or using public transport—so you can live more independently.

Home and Garden Care (House and Garden Maintenance), which helps keep your home and garden looking great! We also assist with cleaning, lawn mowing, and minor repairs to maintain a safe and pleasant living space.

Do you offer round-the-clock support?

Yes, we do offer 24×7 support as well as support for a specific time-bound period, depending on your support needs. No matter what, our support has always been caring, compassionate, cordial and warm. This helps us to be your most trusted associate, not just a professional NDIS service provider.